Accessibility

​

Hellaby Hall Hotel is committed to providing an appropriate service for prospective guests with disabilities and mobility limitations.

All public facilities are on the ground floor with full disabled access, including a dedicated disabled toilet with wheelchair access. The hotel has 89 bedrooms and a fully disabled toilet is available.

We welcome enquiries from guests with limitations or disabilities, so we can discuss their specific requirements and make all reasonable attempts to assist.

​

Car Parking

• Tarmac car park, all on one level and well marked out

• Free parking for approx 250 cars 

• Drop off point and three spaces reserved for guests with disabilities located as close as possible to the entrance

• Car park covered by CCTV and well lit

​

Main Entrance & Reception

• Dedicated slope rising to the front door which opens outwards

• Door bell should assistance be required

• Door frame is 115cm wide

• Main entrance foyer and reception area are tiles

• Reception desk is 96cm high with lower opening for wheelchair access

• Reception area is lit with natural daylight and spotlights

• Reception is manned 24 hours

​

Public Areas

• Public areas are on the ground and first floor. A lift is available

• Comfortable lounge area with seating at varying heights

• Public areas are carpeted

​

Toilets

• Ladies & Gents toilets are centrally located

• Disabled toilet with wheelchair access is centrally located

• All toilet facilities have wood or tiled floors

​

Restaurant

• Restaurant is on the first floor level accessed by stairs or via the lift

• Restaurant is carpeted

• All furniture is movable

• Menus available in larger print on request

• All service in the Restaurant is table service with the exception of Continental breakfast, which is available from a buffet, but can be served to the table on request

​

Bar

• Bar is on the first floor, accessed via lift or stairs

• Bar and lounge are a combination of carpet and tiles

• Ample seating of differing heights and majority of furniture movable

• Menus available in larger print on request

• Table service is available all day and evening

​

Conference & Function Suites

• Main function suite is on the first floor, accessed via stairs or lift

• Ladies & gents toilets specifically for the Colonial lead directly from the suite

​

Bedrooms

• There are 2 ground floor rooms, one with full disabled facilities, alarms and wet room

• Remainder of the rooms are on the first and second floors, there is a lift available

• A good mix of bathrooms, some having power shower over bath, some with freestanding power showers and separate baths

• All have direct dial telephones and free internet access

• All have remote control flatscreen TVs

• All have natural daylight plus ceiling spotlights and bedside lamps

• Some rooms have more space for easy mobility than others - please discuss your requirements at time of reservation

​

General

• Luggage assistance is available at all times

• Assistance dogs are welcome in all areas

• The hotel is fitted with smoke detectors in all bedrooms and public areas

• The hotel is fitted throughout with a fire alarm, which is audible only, and tested each Monday at 11am

• The main fire escape is situated on the exterior of the building

• All fire exits and fire assembly points are clearly marked

• Emergency procedures are posted in each bedroom and in the guest compendium

• If you would like assistance in the event of an emergency, please notify Reception when checking in and tick the box on your Registration Card

• All emergency information can be communicated verbally on request