Too ensure that our guests are able to relax and enjoy the tranquil & peaceful environment, please refrain from using your mobile phone. It should be noted that we ask you to arrive 15 minutes prior to your treatment time in order to complete a consultation form and prepare for your treatment
Credit card details will be required for all bookings. Should you need to cancel a treatment with less than 24 hours notice, we reserve the right to charge for the booked treatment if we are unable to sell the allocated time
Bookings of spa packages and group bookings of 5 people or more have a 7 day cancellation policy
- All deposits are non-refundable.
- Cancellation for week day appointments require 48 hours
- Weekend appointments require 72 hours
- Group/multiple treatment bookings require 7 days
INFORMATION AND ADVICE
All treatments are subject to therapist’s availability. All treatment times include consultation & aftercare advice Each spa has different facilities; please ask each site for more information.
The consumption of alcohol is prohibited poolside and in changing rooms and can only be consumed within the relaxation room. Anyone found to be intoxicated and a health and safety risk to themselves or others maybe asked to leave
Please be aware as part of our commitment to the local community and the healthy development of children ,children’s swimming lessons are Wednesdays 10-12pm Thursday 4-7pm and Saturdays 9am-11am. The pool is still free to use but there will be children in the pool. Children are permitted to use the pool facilities at all times accept Monday, Tuesday Wednesday after 6pm. The Pool has NO LIFEGUARD present.